All products sold by Jinan Skylift are covered by 12 months warranty.
All our products are 1 year warranty time. Customers should read the product’s individual page.Customers can contact our technical support department directly, to acquire send new parts.
Technical Support and Warranty Claim Process
Whenever possible , please consult the troubleshooting steps provided in the manual first, or visit the our website as normally we have abundant information to troubleshoot the problem you might have.
If all else fails, and you believe the product is faulty, please contact our warranty department. Our warranty department can be contacted on +86-531-58769065. Or alternatively you can contact with your directly salesman to solve your problem.
When contacting us, please have the following information handy for fast and quick processing:
– Invoice/docket number
– Your name
– Product name
– Faulty nature of the product
After the confirmation from our warranty department, we will supply you spare parts that you need and Technical Support Services.